Building a Global Workforce
Jade Cruickshank
Since 2020, remote and hybrid models have become the new normal and companies of every size have learned that great talent isn’t always down the road. Sometimes, it’s on a different continent.
But global hiring isn’t just about widening the search. It’s about learning to build teams across borders, time zones and cultures - without losing the cohesion that makes people feel like they belong.
Remote work has blurred traditional boundaries, but it’s also exposed new ones. Employers are discovering that flexibility is only one part of the equation. The other part is connection. The companies winning at remote work are the ones that treat it as more than logistics - they treat it as culture.
As Jade, one of our directors, says: ‘Remote work isn’t just about where people are. It’s about how connected they feel to what they’re building.”
The benefits of global hiring are obvious. Access to diverse skill sets, faster scaling, round-the-clock operations. For smaller markets like Malta, it also solves a real problem - limited local talent pools. Bringing in expertise from abroad keeps industries like iGaming, fintech and tech evolving. It injects fresh ideas and global best practices.
Yet the transition isn’t without challenges. Hiring across borders means dealing with relocation logistics, visa processes, taxation and compliance. It also demands cultural sensitivity. A good relocation package might get someone here; a sense of community will make them stay.
Retention, especially for foreign nationals, is one of Malta’s biggest HR blind spots. People move countries for opportunity but stay for belonging. That means employers need to think beyond contracts. Partner employment support, relocation assistance, social integration and open communication - these things matter more than you might think.
Jade, who often works with international candidates, says: ‘The best onboarding doesn’t just explain the job; it helps someone build a life.” It’s a simple truth. When people feel settled personally, they perform better professionally.
Hybrid and distributed teams also bring new leadership challenges. Managing people you don’t see every day requires trust and structure. Clear communication becomes non-negotiable. Expectations must be defined - not assumed. The most successful leaders in remote environments are those who replace micromanagement with transparency.
Regular check-ins, cultural rituals and virtual collaboration spaces all help keep global teams connected. But there’s also value in physical interaction. Occasional in-person meetups - even once or twice a year - can do more for morale and alignment than a hundred Zoom calls.
For many companies, the long-term answer will be balance. Hybrid models that combine remote flexibility with in-person collaboration are becoming the sweet spot. They allow teams to access global talent without losing the local touch that defines strong culture.
There’s also a wider shift happening in how talent views work. The best people aren’t looking for jobs - they’re looking for meaning, freedom and growth. A global workforce gives them all three. Employers that understand this will attract the kind of candidates who bring energy and innovation, not just skills.
Of course, none of this works without trust. Trust that people will perform even when unseen. Trust that leaders will communicate openly. Trust that companies will measure impact, not presence. Building that kind of trust takes intention - and patience.
Suhrab sums it up well: ‘Remote work isn’t a shortcut. It’s an evolution. You can’t manage it with old habits.”
Malta, like many small nations, now sits at a crossroads. It’s more connected than ever yet still learning how to balance its local intimacy with global ambition. Companies that embrace this duality - rooted locally, reaching globally - will shape the next chapter of the island’s economy.
The world of work is borderless now. The challenge is to build workplaces that feel boundless too.
Because whether your team sits across the street or across the world, people still want the same things: purpose, trust and connection. And no matter how global we become, those things remain local at heart.
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